Privacy Notice
At Trámites Ciudadanos, with address in Mexico City and email address serenalegalfb1@gmail.com, we are committed to protecting your personal data and ensuring transparency in its processing, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties.
1. Personal data we collect
We may collect and process the following personal data:
Full name
Contact information (phone, email, address)
Financial or banking data
Information related to the procedures you request (official documentation, identification, etc.)
2. Purposes of data processing
Your personal data will be used for the following purposes:
Provide the requested services, including advice and management of legal, immigration and vehicle procedures.
Prepare budgets and quotes.
Comply with applicable legal obligations.
Contact you to follow up on your requests.
Send relevant information about our services and promotions (with prior authorization).
3. Transfer of personal data
Your personal data may be transferred to third parties that are necessary for the fulfillment of the requested services, such as:
Government authorities.
Service providers related to your procedure.
In all cases, we will ensure that these third parties comply with the corresponding security measures for the protection of your personal data.
4. ARCO Rights (Access, Rectification, Cancellation and Opposition)
You have the right to access, rectify, cancel or oppose the processing of your personal data. To exercise these rights, you can contact us by sending an email to serenalegalfb1@gmail.com, clearly specifying your request.
5. Security measures
We implement technical, administrative and physical measures to protect your personal data against damage, loss, alteration, destruction or unauthorized use.
6. Changes to the privacy notice
We reserve the right to make changes or updates to this privacy notice, which will be communicated through our website or by email.
Contact
For any questions or clarifications related to this privacy notice, you can contact us at serenalegalfb1@gmail.com.
Last updated: January 6, 2025